Great to hear, Connor! Thanks for the effort! I have lost 20 pounds in three months and haven't been exercising at all. She is very impressed with the progress I have made losing weight. You could blame it on medication if you want.
Frequently bought together
We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal.
I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program! For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up.
We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach. I did not realize I only had two weeks to cancel and much of that was mostly drinks.
Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth. We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program.
Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland. Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon.
This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email. The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review.
I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out.
Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected.
I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you.
To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service.
Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star. Weight loss system worksstale product and no one to answer to except counselors with no control.
I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food?
Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly.
Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help!
I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account.
Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback.
He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong!
If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you.
We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good. You will need to supplement Lunch and Dinner with either 2 cups of raw veggies or 1 cup of cooked veggies!
I happen to be a big fan of zucchini, cauliflower, broccoli and squash so this isn't a problem for me but, it is something to keep in mind.
Breakfast was the maple oatmeal which was a little sweet and supposed to be cooked with fat free milk. I didn't have that so, it was cooked with water. It might be less sweet with milk? For lunch, I had the tuna salad over chopped romaine with cucumbers.
It was really tasty and I loved the water chestnuts in the package. I was really hungry by 3PM, but I remembered to make the Turboshake and was ok.
Dinner was the meat ravioli with zucchini. I really was not a fan, but I didn't feel hungry after so that was good. Breakfast was the biscotti bites, which I felt like were nice as a snack but maybe would not be satisfying for everyone. They were sweet and crunchy, but I could tell they had packed some protein powder in them.
I was really under calories yesterday, so I had a soft boiled egg a little after. Lunch was the loaded mashed potatoes, that I mixed in a cup of steamed broccoli.
I used to eat instant mashed potatoes as a very poor college student during cram sessions; these are worse. My favorite part was the broccoli. The whole thing had a very odd powdered cheese taste and the 'bacon bits' were super hard. I'm glad I got that one out of the way. Dinner was the Hearty Beef Stew. It took a little longer than the 90 seconds-ish to heat up but ended up not being too bad for canned soup. Breakfast was the Cinnamon Raisin Baked Bar.
Very strong protein bar taste. Not too sweet though. Lunch was broccoli cheese rice. Honestly, I was looking forward to this and I think I just can't get over the powdered cheese that keeps popping up. I ended up mixing in my broccoli and squash to help the taste. I was super hungry at that point so it did not feel like enough.
Dinner was the pasta fagioli, which I honestly thought was really good! I added a dash of garlic powder, but really enjoyed it overall. I had the rest of my steamed broccoli and squash from lunch with it. Breakfast is the Apple Strudel Bar-this is the best bar so far. I wish I had another one.
Its sweet but exactly what I was craving this morning! Lunch was my favorite so far too- white cheddar mac and cheese. Wish I was looking forward to another of these tomorrow instead of the chocolate fudge bar. I also figured out that I like the Turboshake much better when I have blended it with the ice and water instead of just shaking it.
It turned out light and fluffy! I had the meatballs 4 with marinara over some zoodles and chopped red pepper. Side of broccoli slaw topped with salsa. It could have used more sauce and the meatballs were very soft. Day 5 Final Day: Peanut butter granola bar for breakfast was TINY and very sweet.
Do I sound upset? A bar and a salad is not my favorite lunch ever. Dinner was the chicken pasta parmesan which was surprisingly good! Big squares of chicken and the sauce tasted like real cheese. Anyway, this was my very long and in depth review. I hope it was helpful and gives you an idea of what the food is like. I would do it again but will probably give myself a break at this point.
I didn't have a lot of social commitments during the week, but this would be hard to sustain had I been more active or coming and going through the week. I liked the portion control and didn't often feel hungry when I went to bed, but I just got tired of breakfast bars and processed cheese. It was great to have veggies as sides at least. I also don't have a scale so, I have no idea if I lost any weight. It was just 5 days so, how much could it really be?
I feel a little less puffy? The Success Stories section of the Nutrisystem website features participants who lost up to lbs. One way to increase your weight loss is to include exercise in your efforts. Nutrisystem does not require exercise as part of the program, but does encourage it.
The company sells exercise DVDs featuring cardio-walking and strength training. Another way to ensure weight loss success on Nutrisystem is to consume the full six servings of fruits and vegetables per day recommended by the program.
One concern with the Nutrisystem plan is that it does not teach you how to prepare and cook your own low-calorie meals. Because of this, once you leave the plan, you may gain weight again. You should consult a doctor before starting any diet or weight-loss plan, including Nutrisystem.
Video of the Day.